Kenna M. Lindsay

PRODUCER | CREATIVE, LOGISTICS, ‘IMPOSSIBLE’ PROJECTS

ABOUT

  • Producer with 14+ years’ experience in art production, 33+ live events, customer experience, leadership, and marketing. Will make you laugh.

ADMINISTRATION & ORGANIZATION

  • Supported in-office and virtual team of 60+ and established new KPIs working closely with the Executive Director, and Educational Directors in in transition organization post COVID-19.
  • Produced and co-wrote 3 game jam games across multiple time zones with team of 3-9 overseeing deliverables, collaborator needs, tracking progress in Google Suite, Github, GameMaker, Discord.
  • Coordinated and oversaw 25,000 square foot office move: Relocated Runway Innovation Hub between two San Francisco office towers. Collaborated with the project team to develop solutions and mitigate risks. Mediated between stakeholders and the production team to ensure critical issues were addressed.
  • Routinely liaised with vendors to set budget and scope for projects, update clients on project milestones, and ensure that final deliverables are met.

IMPLEMENTATION & OPTIMIZATION

  • 14+ years’ experience in customer-facing roles, including leadership roles: training staff and teams, delivering fabulous service and ensuring operational duties were executed.
  • Onboarded clowns to use scrum methodology in an agile distributed work environment.
  • Provides specific, constructive, actionable feedback to stakeholders.
  • Experienced using Asana workflows to manage projects, Discord, Slack and Google Suite for communications.
  • Leveraged familiarity with social media algorithms and content trends to develop social media content plans for clients.

COLLABORATION & COMMUNICATION

  • Adept at clear communication, conflict resolution, and providing exceptional audience entertainment experience.
  • Owner of meeting minutes documentation for SF Council of District Merchants, including documentation of board voting.
  • Designed social media posts for Meta Platforms and Tiktok to promote small businesses, local brands, and special local events.
  • Partnered with Haight Ashbury Merchant Association to develop brand identity, drive customer engagement, and promote retention through social media and website.

SOFTWARE

Making

Adobe Suite | Aseprite | Canva | GameMaker Pro | OBS Studio | Procreate | SketchUp

Organizing

Asana | Confluence | Discord | Github | Google Suite | Mindbody | MS Office | Notion | Quickbooks | Slack | Trello

3 FAVOURITE EXPERIENCES

Awesome Theatre | Properties Designer

2021 October – Present
  • 5 production cycles working with large multidisciplinary teams.

Circus Center | Executive Administrator

2019 June – 2020 August
  • Non-profit organization valued at $1.3 million.
  • Supporting staff of 50+ and 200+ students and alumni annually.
  • Admin for 2 professional training programs, youth recreational and adult education programs.

San Francisco Mercantile Store | General Manager

2016 September – 2018 August
  • Created staffing schedules and training documentation.
  • Managed hiring/onboarding process.
  • Oversaw performance and training of 7 staff.

KEY EDUCATION

IGDA Foundation | Velocity Program

LinkedIn Learning | Scrum: The Basics

Rochester Institute of Technology | BFA Fine Art Photography

Clown Conservatory | Graduate